Jonathan Vicenta
I turn operational chaos into scalable, data-driven systems.
Operations leader specializing in AI automation, analytics, and workflow architecture — helping US & UK businesses scale smarter, cut waste, and make better decisions with their data.
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Where I Create Leverage
I operate at the intersection of operations, data, and AI — combining all three to build systems that actually move the needle.
AI & Automation
I build automation systems that eliminate repetitive work, reduce errors, and free your team to focus on higher-value tasks.
- Workflow Automation (n8n, Make, Zapier)
- AI-Powered Process Optimization
- CRM Automation & Lead Nurturing
- Custom App & API Integration
Data & Analytics
I turn scattered spreadsheets and disconnected tools into unified dashboards your team actually uses to make decisions.
- KPI Dashboards (Power BI, Looker)
- Data Pipeline Architecture
- Reporting Automation
- Performance Benchmarking
Operations & Leadership
I design operational frameworks and lead teams through growth — building the playbooks, processes, and culture that let businesses scale without chaos.
- SOP Development & Documentation
- Team Building & Performance Management
- Cross-Functional Project Management
- Client Success & Account Management
Ready to stop duct-taping systems together?
Let's Talk About Your NeedsWork That Moved the Needle
Real problems. Real systems. Real results. Here's a sample of what I've built for US and UK clients.
Project Media Coming Soon
KPI Dashboard Suite
Problem: Leadership had no real-time visibility — reports were 3 days old by the time decisions were made.
Solution: Built a live Power BI dashboard pulling from Supabase via n8n pipelines, with automated refresh every 4 hours.
✓ Reporting time cut from 3 days to under 4 hours — same-day decisions now standard.
Project Media Coming Soon
Automated Reporting Workflow
Problem: The ops team spent 10+ hours per week manually compiling reports from 5 disconnected tools.
Solution: Built a Make.com pipeline that aggregates all sources, deduplicates entries, and pushes formatted reports automatically.
✓ 12 hours/week reclaimed — zero manual report compilation since launch.
Project Media Coming Soon
GoHighLevel CRM Automation
Problem: New leads were going cold — average follow-up time was 6+ hours and conversion rates were declining.
Solution: Built GoHighLevel CRM pipeline with automated Speed2Lead sequences, appointment reminders, and live lead tracking.
✓ Speed2Lead cut from 6 hours to under 10 minutes — conversion rate up 28%.
Project Media Coming Soon
Multi-Tenant SaaS Analytics
Problem: A SaaS client needed each customer to see their own analytics without exposing other clients' data.
Solution: Designed Supabase + Power BI with row-level security and embedded dashboard tokens — one codebase, multiple views.
✓ New client onboarding reduced to 30 minutes — 5 clients live in the first month.
Want results like these for your business?
Work With MeI'm Jonathan — and I build systems that actually work.
I started in frontline customer service and spent the next decade obsessing over why so many business operations were unnecessarily slow, manual, and fragile. That obsession turned into a career: designing data pipelines, automating workflows, and leading teams across the US and UK — all with one goal in mind: make the business run smarter, not harder.
I'm most energized when I'm working at the intersection of operations, data, and AI — the place where a well-placed automation or dashboard changes how a whole team works. I believe that clarity, speed, and good data are competitive advantages — and I help my clients build all three.
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